CyberMetals Support

Account and Settings FAQs

  • What is Two-Factor Authentication?
  • Why should I verify my account?
  • How do I verify my account?
  • Who owns the metal that is purchased on CyberMetals?
  • If I live outside the United States, can I create a CyberMetals account?
  • What do I do if I have lost or need to update my Two-Factor Authentication device?
  • What password requirements exist in CyberMetals?
  • What is the Total Acquisition Cost on my Dashboard?
  • What Two-Factor Authentication apps can I use?
  • How can I set up Two-Factor Authentication?
  • If I do not want to use SMS/Text Messaging, what options do I have?
  • Why did I get an unusual activity/device confirmation email?
  • How can I change my address?
  • What is Market Holdings on my Dashboard?

Categories

  • Account and Settings FAQs
  • Anti-Money Laundering FAQs
  • Auto Buy FAQs
  • Basics FAQs
  • Buying FAQs
  • Funding FAQs
  • Products FAQs
  • Redeeming FAQs
  • Selling FAQs
  • Storage FAQs
  • Taxation FAQs
  • Withdrawing FAQs
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