How will funds for Redemption be calculated?

Funds will not be available for redemption until the digital metals are sold back to CyberMetals.  Additionally, certain funding methods require a holding period before the funds can be used to redeem. Once those holding periods expire, the funds are available for redemption. See table below for holding periods.


Once funds are eligible for redemption, funds are calculated by taking the current cash balance value of your account and subtracting Market Loss Fees or Shortage Settlement Fees levied on the account, if any. The end result equals the amount you currently have eligible for redemption. 

Original Funding Method Available for Redemption
Bank Wire Immediately after receipt of funds
Crypto Immediately after receipt of funds
ACH 5 days after receiving funds
Credit/Debit Card 45 days after receiving funds
Paypal 45 days after receiving funds

For additional information see our Terms and Conditions.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.